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HATE THIS COMPANY, but it's all we can get in our area. We go over our data in less than 2 weeks and bill ends up being double.

We had been paying $29.95 per month, for 6 Mbps and received a letter informing us that they'd be reducing our service to 5 Mbps and doubling our bill! We ended up paying $10 more to increase to 10mbps. Others in our area have comcast and are getting 20-25 Mbps for $70. We get 10 Mbps for $70.

They aren't even competitive to other companies in our area. If Comcast ever becomes available on our road, I'll drop Shentel in a heartbeat!

Product or Service Mentioned: Shentel Internet Service.

Reason of review: Pricing issue.

Company wrote 0 public responses to the review from Feb 14, 2017.
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Jane Lew, West Virginia, United States #1335170

Companies like shentel should not be granted the privilege of being treated as a utility if they cannot be competitive to their peers.

like you said 65 or 70 bucks for 10 mbs service and a data cap of 300 mbs. with suddenlink 70 bucks gets you 100 mbs and unlimited data.

100 mbs service with shentel will cost you 200 dollars and you still have a data cap.


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