Latest review first
I have had Shentel's Home DSL service for years. I was paying $65/ish a month for 10Mb speed and UNLIMITED data usage. This month they rolled out their new plans. They now have a hard data cap of 500GB for 10Mb speed at $59/month. If you want Unlimited data it is an...Read more
Company wrote 0 private or public responses to the review from Dec 03.
I didn't like
Shentel - I wasn't pissed at all. Just needed a local technicians pho
Everything was fine don't know why I got this must of called the wrong ##. Sorry
Company wrote 0 public responses to the review from Oct 12.
from Thursday august 16- now 2 of my neighbors and myself have been experiencing bad pixeling problems with our cable service and internet has been down- this occurs at approx. 2:30pm- 04:00 am. I spoke with Shentel person Thursday and she gave me the 800--- number- I...Read more
Company wrote 0 private or public responses to the review from Aug 20.
Don't bother to call their support after 5 pm it seems. You will remain on hold forever telling you that your call will be answered shortly. They do not give any indication of whether the support office is closed, nor what their normal hours are. It just leaves you...Read more
Company wrote 0 public responses to the review from Jul 31.
Shentel - Bad much
Too expensive. Canr afford .bad
Company wrote 0 public responses to the review from Jul 07.
my friend who can not read or write ask for service from Shentel I told them she was on fixed income and needed their best deal this turned out to be a $29.00 a month plan with a $40.00 installation fee she said ok to this but soon after she took this deal she got a...Read more
Company wrote 0 private or public responses to the review from Apr 05.
Shentel - Discriminate towards people with disabilities
Don't do business with them a guy who works here john stotler made fun of my disability and discriminated me and my disability which I'm taking very serious under the disability act at this company doesn't care about there customers with disabilities
Company wrote 0 private or public responses to the review from Mar 31.
Shentel - New internet policy
In January 2018 shentel will implement new internet policy for dsl /cable users. You will now be data capped for all residential users. And charged extra for going over cap. Business will all be moved to a business account and be charge 150% more then they had been, but business will get unlimited data and prioritized. So they receive a government grant ,extend network and charge more.... nice co.
Company wrote 0 public responses to the review from Dec 29, 2017.
Hate this company have been years with them and is getting worse, and now rise the price of the internet and even with limit and what they offer to the month of gb are not enough. They are the worst and abuse because they are the only ones who provide service to this county.
Company wrote 0 public responses to the review from Sep 30, 2017.
In Feb 17 canceled after 4yrs of service. After they installed my mom in law next door they would get a call on her service and in fixing hers... Diconnect mine!!! This happened not once not 2x but 7/10 x during 2 yr she had her service.... I didn't call in because I...Read more
Company wrote 0 public responses to the review from Sep 29, 2017.
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