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Summary of Shentel Customer Service Calls

30 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
04:39 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Shentel to Ask about:

Payments and Charges:

  • “Pay bill”
  • “To pay a bill.”
  • “Billing”

Account:

  • “Check balance”
  • “Password locked account”

Staff:

  • “To temporarily turn off internet and phone service”

Other:

  • “New customer”
  • “Cable tv help”
  • “Outage”

About Shentel

Top 5 Shentel Products

Tv Service Installation, Installation

Top 5 Dislikes about Shentel

This company is the worst

Summary

Shentel or Shenandoah Telecommunications Company is a telecommunications holding company. It was founded in 1902. The company headquarters is based in Edinburg, Virginia, USA. Shentel is a subsidiary of Sprint Nextel. The company offers the following services: internet access, wireless internet access, digital phone, fiberoptic internet, and long distance telephone. It cooperates with private and business customers. There is a 30 days trial period users can test the services for free. The company operates in the Pennsylvania, Maryland, West Virginia, and Virginia areas. Shentel is represented on the NASDAQ stock exchange with SHEN symbol. Customers can pay bills on the company website. Available options are Visa, MasterCard, American Express, and Discover.

Shentel reviews and complaints

Shentel is ranked 270 out of 1795 in Telecommunications category

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Shentel Stats

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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